Voice Services
Your Business Conversations: Elevated.
Open Net ME provides you with everything you need to run your business communications successfully at scale. From robust voice features and powerful messaging tools to powerful analytics and dashboards – we have you covered
Communicate | Connect | Analyze | Manage
Communicate
Elevate your communications with a reliable, all-inclusive, feature-rich business communications solution. Advanced features are at your fingertips to take your business conversations to the next level with smarter conversations.
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Unlimited Calling
- Unlimited Calling to the U.S. & Canada
- Unlimited International Calling to over 30 countries
- Free Phones
Powerful Instant Messaging
- SMS/MMS Messaging
- Website Live Chat
- Live Chat to SMS Handoff
- Department / User / Company Wide Messaging
Enhanced Caller Experience
- Extension to Extension Calling
- Music and Messaging on Hold
- Time-Based Greetings
- 3-Way Call Conference
- Group Conference Calling
- Easy Call Transfer
Improved Productivity
- Programmable Speed Dial
- 7-Digit Dialing
- Searchable Company Directory
- Caller ID
- Calls on Hold
- Do Not Disturb
- Call Screening
- Call Blocking
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Go Mobile
- Mobile App
- Mobile Twinning
- WebRTC
Flexible Voicemail Delivery
- Voicemail
- Voicemail to Email
- Voicemail Transcription
Advanced Call Routing
- Multiple Auto Attendants
- Customized welcome greeting to answer and route calls.
- Ring Groups
- Call Queue
- Find Me/Follow Me
- Call Forwarding
Stay Connected
- Presence Awareness
- Call Parking
- Call Pickup
- Call Waiting
Connect
Experience the ultimate convenience of doing business anywhere, at any time. State of the art desk and conference phones combined with the power of mobility, SMS, social, chat and softphones enable you to do business anywhere at any time.
Analyze
Identify trends, analyze activity and get more out of your business phone system with call data analysis. Powerful analytics, reports and dashboards deliver unique business insights to the events that drive your business success.
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Call Trend Analysis
- Reports
- Dashboards
Performance Management
- Dashboards: Call Volume Measurement
- Dashboards: On-Demand Call Statistics
- Dashboards: Call Recording
- Dashboards: Call Logs
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Simplified Administration
- User Management
- Easy Configuration
On-Demand Admin Experience
- User & Admin Portal
- Remote Office Configuration
- Call Flow Definition
Premium Support Included
- 24/7 Premium U.S. Based Support
Improved Productivity
- Programmable Speed Dial
- 7-Digit Dialing
- Searchable Company Directory
- Caller ID
- Calls on Hold
- Do Not Disturb
- Call Screening
- Call Blocking
Manage
Moves, adds and changes are in your control and available on demand. The self-service online admin console enables you to respond to changes in your business and make updates quickly and easily 24/7.
Keep the conversation going
Whether you’re at the office or on the go, Open Net ME has your communications covered across all your devices.